Highlighted
Active Level 6
I opened the Samsung pay app and noticed the icon for the in display fingerprint scanner was missing. It wouldn't allow me to make purchases. I tried wiping the cashe. That didn't fix it. I uninstalled and reinstalled the app. That didn't fix it. After reinstalled it won't let me verify. I have version 4.0.00
9 Comments
Highlighted
Moderator
Moderator

Hey @ Simba1

Please get back to us with the error message/picture that shows when you try to verify it.

Reply
Loading...
Highlighted
Active Level 6
It won't let me get past this screen
Reply
Loading...
Highlighted
Hi Simba1, did you setup fingerprint on your phone?
Reply
Loading...
Highlighted
Active Level 6
Yes I did. I was using Samsung pay a couple days ago and it was working
Reply
Loading...
Highlighted
If you click "use finger print" at the bottom, what will happen?
Reply
Loading...
Highlighted
Active Level 6
it does nothing
Reply
Loading...
Highlighted
How do you get that screen?
Reply
Loading...
Highlighted
Active Level 6
I press Get Started then it takes me to the verification page
Reply
Loading...
Highlighted
I think you can skip not using finger print.
Reply
Loading...