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YourGranddaddy
Active Level 1
I did a factory reset after updating to one ui and now it's not working. It keeps getting stuck on authentication screen after logging in. I have a note 8. I did uninstall it, cleared cache and allowed all permissions... Nothing works.

Please help.
8 Comments
KKC123
Active Level 2
i have exactly the same situation as you. i even wiped the cache partition but still no use, never able to pass the authentication screen
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SnowCat19
Expert Level 5

Hey Guys,

 

you may need to completely uninistall Samsung Pay and reinstall it from the Galaxy App store.

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YourGranddaddy
Active Level 1
I did reinstall it from galaxy store. Any other solutions? Thanks.
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KKC123
Active Level 2
i also did many time, but still the same result, always cannot pass the authentication screen
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jamesdarealest
Active Level 4
having the same problem on my s8 & s8+
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Community Manager

Sounds like a bug that dev needs to address... I'll escalate it to the Samsung Pay team, hopefully they're able to engineer a fix soon!

 

Thanks everyone for bringing this to my attention 😊

 

Cheers,

Sabrina

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KKC123
Active Level 2
thanks
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userocuser
Beginner Level 2
Same to my s8
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