Original topic:

Setting problems on the s10e (please help me)

(Topic created on: 03-25-2019 10:08 AM)
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bMike10e
Active Level 1
Options
Smartthings
I can't access the Device Care settings. When I press the 3 dots on the top right corner other words come up.
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9 Comments
iFlYSoLo
Expert Level 5
Smartthings
Try to wipe the cache partition and reboot and then try again. clearing cache fixes most issues. instructions in video below.
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bMike10e
Active Level 1
Smartthings
I'll try that, thank you for the help
iFlYSoLo
Expert Level 5
Smartthings
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bMike10e
Active Level 1
Smartthings
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sully
Active Level 7
Smartthings
hey @bMike. can you please post a screenshot displaying what comes up
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Echo1
Expert Level 4
Smartthings
Device Care/Maintenance is in your settings about 2/3 down....

please see attached Screen shot
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bMike10e
Active Level 1
Smartthings
@Echo1 I know where its located, but I having problem with the settings in device care; usually it would show settings when you press on the 3 dots on the top right. however my phone is showing different settings.

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Echo1
Expert Level 4
Smartthings
with you now... will look into it and get back to you..
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Smartthings
Hi bMike10e, the picture you attached is the settings menu that you says is different? I screenshot mine and I do not see the difference. Just curious what is not the same...🤔
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