Ad playing 🤬

[noggy]

ads play while I'm not using apps and also when I play games 🤬... HELP !!!

[AlfreNJ1974]

You must have some virus, i support all this information and the forms.

[jltut6w4qj]

Gracias por tu comentario. :) 

[noggy]

I thought so 😭 anyway to stop it ?

[jltut6w4qj]

Intenta con nuestro chat de soporte, ellos podrán ayudarte. 

http://livechat.support.samsung.com/Customer_new/CL

[LeandroAG]

Turn on security in device care

[jltut6w4qj]

Buen tip. 

[noggy]

cheer's !! think I found the problem... I deleted an app but today after you guys helped I checked and it said that app was causing critical problems... funny how it was still installed after I deleted it month's ago 🤬🤬 as of now the ads have stopped so hopefully its sorted 🤞🤞

[jltut6w4qj]

Para cualquier consulta técnica puedes acudir a nuestro chat.

http://livechat.support.samsung.com/Customer_new/CL

o a una tienda con Smart Service.

https://www.samsung.com/cl/support/smartserviceinshop/

Saludos.

[jltut6w4qj]

Hola Noggy, por favor escríbenos a través de nuestro chat de soporte. Ellos podrán resolver tu duda.

http://livechat.support.samsung.com/Customer_new/CL

Saludos.