Reading non text email

[JohnM]

I have a tab s3. When email arrives, non-text, it will not show in the body. I must rotate the device and the images appear. Then it shows on all modes. This goes both ways. If I start in portrait, I must rotate to landscape and vice-versa.

Same thing happens on my phone S9+.

This is a relatively recent thing. Any ideas?

John

[Shaggyskunk1BLM]

You're saying that the email is only images without any text?

[JohnM]

I get a blank screen, then when I rotate it the images and any text appear.

[RichMan1]

Scratch that, it's happening to me too! Email with images not loading.
Confirm it's a bug on Email app. Send them error report please. I did as well.

[Moderator_]

Hey @JohnM! Please send an error report for this issue.
-Jenna

[Quinner]

I have this issue on my S9 phone for the last month, probably since the last software update. How do I send a email bug report to Samsung?

[pdoug72]

I have the same issue on my Galaxy S8