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Beginner Level 2

I having the same problem as listed on the US board but I can only post on the Canadian board: https://us.community.samsung.com/t5/Tablets/Tab-S6-Keyboard-and-Microsoft-Remote-Desktop/td-p/887233

 

When using the Microsoft RD Client to remote desktop to a windows host, the trackpad right mouse button does not work. The right mouse button does work inside Dex desktop so it is not a mechical issue. Other threads have reported that some older firmwares had this fixed but it fails in new keyboard firmwares. Both a bluetooth mouse and USB mouse work perfectly.

 

I got the tab s6 and keyboard cover last week. I have updated both the tablet software and the keyboard firmware. Both updates reported they worked correctly.

 

What is the process to fix this. Without it I will have to return the samsung keyboard.

 

Thanks

Doug

3 Comments
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Beginner Level 2

I just found out that this problem only occurs while using Dex. If Dex is turned off than the right click work normally in MS RD Client.

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Obviously is a software issue. You can submit the error using Samsung Members App.

Get Help→ Send Feedback→ Send Error Reports

So that Samsung can fix the error in future updates.
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Beginner Level 2

This is still a issue and is more widespread. i cannot right click on apps in normal mode either. This is a required feature for me so I will need to process a refund unless it is added quickly

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