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10-17-2019 04:41 PM in
WearablesWe pre-ordered 2 44mm Active 2 watches (one in black and one in rose gold) and received them on the 1st day of the launch. To our surprise, the Active 2 watch did not come with 2 watch bands as the Active. The watch band that bundles with the 44mm watch is the longer one. It's too long for my partner's wrist, and she could not wear the watch securely since receiving it. We checked with the local Samsung Store and had an online chat with the customer service. No one seems to know if a shorter version of the band will be available for purchase. Funny thing is the 40mm Active 2 demo unit at the Samsung Store has a shorter version of the band installed.
We understand the logic of pairing a longer band with the larger watch. But, please make the shorter band available as a purchasing option. Who says people with smaller physiques won't go for a bigger watch. 😄
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10-17-2019 04:45 PM in
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10-19-2019 03:57 PM in
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10-22-2019 05:15 AM in
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10-25-2019 07:30 AM in
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02-07-2022 11:40 PM in
WearablesI think the strap is made of silicon. And I guess punching up more holes is the only option we have..I am doing the same