There is a product that is available in the. US and UK for a better fit on the galaxy buds live, it's called skin caps, or sleeves. It goes on the bottom of the earbud where it goes into the ear in order that it doesn't go so far into the ear, and it also helps with ANC apparently. According to what I've seen, you're are supposed to be in touch with Samsung customer service in order to get them sent to you for free. However all the representatives that I spoke to have heard of it nor were they able to help me in the slightest. does anybody know what I'm talking about and does anyone have any experience in the area or has had any success in this area that could maybe help me out? Thanks!
Hi spewguy, We are really sorry for the inconvenience caused to you. Please contact the support by email using the below link and let us know their response.
Should probably try again. My co-worker got his skin caps for the buds live too from Samsung Canada chat support. Recommend using the link keagan stated.
