Sorry folks but I loved the buds when they worked but having to find out that after an update from it's own manufacture can cause it brick ur buds is so disappointing.
I hope u learn from this Samsung and make reliable products in the future.
Sorry to hear that you're not having the best experience with your Galaxy Buds... I actually had the same issue with my own pair, and was able to fix the issue by leaving them in the case for a few hours. They work as expected now, so I hope it'll work for you as well!
This sounds like a bug that will likely be patched in the next update—in any case, I'll let the devs know. Thanks for bringing this to my attention 😊
Sorry to hear that you're not having the best experience with your Galaxy Buds... I actually had the same issue with my own pair, and was able to fix the issue by leaving them in the case for a few hours. They work as expected now, so I hope it'll work for you as well!
This sounds like a bug that will likely be patched in the next update—in any case, I'll let the devs know. Thanks for bringing this to my attention 😊
Hm, that's incredibly frustrating... I looked into it further and it may be an issue with mismatched software updates on the two buds.
If you like, you can privately message me your model number, software version, and serial number (along with a phone number we can contact you at) and I can escalate this to our service department 😊
If you log onto the web community (www.r1.community.samsung.com), there's a little mail icon in the top right corner of the screen. Click that, and then click "New Message" also in the top right corner.
In the "Send To" box, fill in "Community_Moderator" to send the message to me, and then you can enter your content! 😊
Exact same issue. Attempted a firmware update and it apparently did not go through properly so now only one of the buds works and there's still no fix listed anywhere online? This seems like something Samsung would want fixed within the day...
