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12-10-2019 01:50 PM in
WearablesThere appears to be a glitch in the latest firmware for the Active 2 Bluetooth model. On certain third party apps the keyboard will not pop up in text fields so you can not enter info. This also cause the apps to hang or freeze at that point in some cases. I have found other users that have the same issue with apps like Pulse and Gear Tracker. But it only seems to be happening with Active 2 Bluetooth users which leads me to believe it is just thst firmware. My Galaxy Watch was fine with the latest update as was a friend's LTE Active 2. All apps made by Samsung work fine and pop the keyboard up. And yes, I have done a full reset three times and eve did not restore and tried the apps individually. No I did not use the reset in settings. I used the factory method with the buttons. Something is wrong in the current Bluetooth Active 2 Firmware.