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Beginner Level 2

The left bud of my galaxy buds+ suddenly did not work when I took it out of case. I tried to do some troubleshooting stated in the hand manual but nothing works. I was just using the earbuds like 6 hours ago then put it back in the case to charge it. Please help. 

3 Comments
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Expert Level 3
I think you better bring that to the Samsung service center or contact their hotline number.
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Beginner Level 2
UPDATE: It is now connected but only have a 1% charge. I tried to charge them the normal way with a charger chord but it did not work. Eventually, I did make it work but I have to take out the right earbud and left the case open while charging. Please help. This is such an inconvenience if I have to do this everytime.
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Beginner Level 3
I have the same issue...just got my buds+ yesterday...very disappointing
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