hannahmlm
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05-17-2020 01:48 PM in
Wearables
Hello i hope someone can help me but since the first day i bought my buds, i cant use the microphone, if im shooting a video the mic on my phone is the one working and not the mic on my buds, i think my buds mic is broken, can someone help me? Btw im using note 10+ but i don't think it matters :(
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Charlon
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05-17-2020 04:34 PM (Last edited 05-17-2020 04:34 PM ) in
Wearables
try to go inside your Bluetooth connection make sure mic is enabled. if did not work try to forget pairing from your phone and reset pairing on your buds.
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hannahmlm
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05-18-2020 02:54 AM in
Wearables
thank you but i've done everything but still nothing happens,, does your mic in your buds works whenever you took a video? because mine keeps using the mic on my phone and not on the mic of the buds :(
Charlon
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05-18-2020 06:32 AM in
Wearables
yes, but i'm usinf a different earbuds tho
Reesch
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05-17-2020 05:40 PM in
Wearables
It should be possible to set the Tap and Hold function to switch the Galaxy Buds mic on and off via the Wearables App while on a call. Wearbles App > Touchpad > Tap Left or Right under 'Touch and hold touchpad' > Make your selection. When performing this action you won't see a notification on your phone, so I advise trying these steps next time you're on a call to see if the problem persists. Check out page 26 of the user manual for more information.
Hope it helps.
Hope it helps.
hannahmlm
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05-18-2020 02:55 AM in
Wearables
thank you but i cant see the switch for the galaxy buds+ mic on and off, where can i possibly find it?