lavixen
Active Level 1
Samsung gear won't recognize my watch for the past week. Anyone else with this problem,  better question anyone with a solution? I have a Samsung Android phone, and a Samsung Galaxy active 2 watch. Thanks have a great day. 🙂
8 Comments
Highlighted

Hi @lavixen,

 

What device are you connecting the watch with? Was this before or after an update?

 

Cheers,

Jeremy

Reply
Loading...
Highlighted
lavixen
Active Level 1
it was a Samsung S9+ phone.
Reply
Loading...
Highlighted
Tallman
Expert Level 1
Are your talking about Samsung wearable app not regconize your Active2 ?
Reply
Loading...
Highlighted
lavixen
Active Level 1
yes I was, but it's working now. thank you
Reply
Loading...
Highlighted
mytech
Active Level 10
Turn off auto updates for everything, I hate these slaps in the face when an update is pushed🤦♂️try uninstalling the app and installing an older version 👍
Use the app "APkmirror" to get older versions.
Be careful though I'm not sure how your data is saved or will be lost, I don't have a smartwatch 😥
Maybe someone else knows🤷‍♂️
Reply
Loading...
Highlighted
lavixen
Active Level 1
I'm not sure how but today it recognized it. so it's all good (for now). lol
thank you all for trying to help me.
all I did was go to my bluetooth on my watch with was always on. and then click on pairing on the Samsung gear app, and it finally paired. then of course it updated. Again thank you all for your advice. ❤
Reply
Loading...
Highlighted
mytech
Active Level 10
I love it when someone figures out stuff with their own Brain 🤪
Its a good idea to restart your stuff every once in awhile.
trust me with turning off auto updates too, if it's working leave it alone!
Reply
Loading...
Highlighted
lavixen
Active Level 1
Thanks. I did restart both my phone and watch before I posted here the first time.
Sharon
Reply
Loading...