Original topic:

Samsung Gear won't recognize

(Topic created on: 01-30-2020 12:28 PM)
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lavixen
Active Level 1
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Wearables
Samsung gear won't recognize my watch for the past week. Anyone else with this problem,  better question anyone with a solution? I have a Samsung Android phone, and a Samsung Galaxy active 2 watch. Thanks have a great day. 🙂
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8 Comments
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Wearables

Hi @lavixen,

 

What device are you connecting the watch with? Was this before or after an update?

 

Cheers,

Jeremy

lavixen
Active Level 1
Wearables
it was a Samsung S9+ phone.
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Wearables
Are your talking about Samsung wearable app not regconize your Active2 ?
lavixen
Active Level 1
Wearables
yes I was, but it's working now. thank you
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mytech
Expert Level 3
Wearables
Turn off auto updates for everything, I hate these slaps in the face when an update is pushed🤦try uninstalling the app and installing an older version 👍
Use the app "APkmirror" to get older versions.
Be careful though I'm not sure how your data is saved or will be lost, I don't have a smartwatch 😥
Maybe someone else knows🤷
lavixen
Active Level 1
Wearables
I'm not sure how but today it recognized it. so it's all good (for now). lol
thank you all for trying to help me.
all I did was go to my bluetooth on my watch with was always on. and then click on pairing on the Samsung gear app, and it finally paired. then of course it updated. Again thank you all for your advice. ❤
mytech
Expert Level 3
Wearables
I love it when someone figures out stuff with their own Brain 🤪
Its a good idea to restart your stuff every once in awhile.
trust me with turning off auto updates too, if it's working leave it alone!
lavixen
Active Level 1
Wearables
Thanks. I did restart both my phone and watch before I posted here the first time.
Sharon
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