I've already filed a complaint last week with the Better Business Bureau against Samsung Canada and their lack of support and updates for this watch leaving it broken for almost 5 months now. I suggest everyone else with the same issues do the same.
I also asked for a refund under the desired resolution field. I'm getting beyond sick of Samsung Canada and their laziness and lack of support for devices. I regret buying my Note 10 now as well but after this, I'm done with Samsung, this is beyond ridiculous and unacceptable!
I'm even considering speaking to a lawyer about a class action against Samsung Canada for anyone who owns this watch to get involved. It's been updated and fixed in other countries yet Samsung Canada still sits on their a**es doing nothing about this issue. I basically have had a properly functioning watch for 3 weeks out of over 5 months of owning it, what a joke!