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Original topic:

right galaxy earbud is disconnected. how to solve problem?

(Topic created on: 06-07-2020 11:33 PM)
396 Views
stephen20
Active Level 3
Options
Wearables
Can anyone help me???
11 Comments
KentTumanda
Active Level 7
Wearables
Here some Galaxy Buds Support and Troubleshooting. https://www.samsung.com/us/support/troubleshooting/TSG01111318/
sassysasha
Active Level 1
Wearables
they refuse to help me when I access this website, they told me to go directly to samsung ph, its kinda frustrating
0 Likes
stephen20
Active Level 3
Wearables
i was able to return my device with samsung service center because it is under warranty. sana maayos
Reesch
Expert Level 5
Wearables
Let's just hope.
0 Likes
sassysasha
Active Level 1
Wearables
hi I have the same issue, I just updated to the latest version of it and it started to not work. What did you?
0 Likes
stephen20
Active Level 3
Wearables
mine was drained. After that, only the left one was charging. I think I also updated to the latest version. My unit is still with samsung service center
sassysasha
Active Level 1
Wearables
thank you, I have done a factory reset and update of the earbuds but to no avail, the only thing left is to bring it to the galaxy service center...sigh :(
0 Likes
stephen20
Active Level 3
Wearables
samsung service center just messaged me that my unit is fixed and ready for pick up. hopefully you it will be the same for you
sassysasha
Active Level 1
Wearables
I haven't gone to the service center yet, how much did you pay?
0 Likes