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Original topic:

Bla

(Topic created on: 02-20-2022 11:27 PM)
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Samsung_Pugib0x
Beginner Level 2
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May phone blackout suddenly but it vibrates, it rings but nothing. Just black screen. It happened while texting. No history of fall or phone getting wet, nothing. 

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TeamGalaxyDD
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Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

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