Jhē
Active Level 3
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I recently reset my phone my purchased fonts disappeared  and when I tried to download it, i need to pay again. Lol. Is it now automatically saved on my account in samsung. My purchases?
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Bellemonje
Active Level 3
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I know you have the receipts
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Khaled75
Expert Level 5
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OP is trying to purchase fonts, not Samsung products.
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Khaled75
Expert Level 5
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You don't know about purchasing fonts?
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summeRamirez
Expert Level 4
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Report the issue to customer service or through this app so you can retrieve your purchased fonts.
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Hi, Jhē!

Thanks for asking your question here! Ideally, your purchases will be restored through your phone once you've logged into your account. But if that didn't happen when you've logged into your account, you can send an error report through Get help > Send feedback so our Samsung devs can help you with your situation. You can also send an error report by following the steps to this link: https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/

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Jhē
Active Level 3
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Thank you for all the feedback. Everyone is helpful thanks. I was able to retrived my purchased fonts and themes😅