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06-08-2021 11:16 PM in
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06-09-2021 12:38 AM in
SupportHey there, Charles! Amazing afternoon! For me, I don't remove my phone case while charging. Besides the hassle, there's no other concern that arises from not removing the phone case while the phone is charging. As previously advised, to prevent device from excessively heating up during charging, avoid usage of device, ensure that wifi/mobile data is turned OFF, close all running applications if possible, use only original Samsung accessories such as charger and cable suitable for your device to maximize charging, and reduce charging time.
There you go. Hope these insight helps. 😊😊
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Stay safe out there. Have an awesome week ahead. 😃
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06-08-2021 11:35 PM in
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06-09-2021 12:38 AM in
SupportHey there, Charles! Amazing afternoon! For me, I don't remove my phone case while charging. Besides the hassle, there's no other concern that arises from not removing the phone case while the phone is charging. As previously advised, to prevent device from excessively heating up during charging, avoid usage of device, ensure that wifi/mobile data is turned OFF, close all running applications if possible, use only original Samsung accessories such as charger and cable suitable for your device to maximize charging, and reduce charging time.
There you go. Hope these insight helps. 😊😊
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Stay safe out there. Have an awesome week ahead. 😃
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06-09-2021 12:56 AM in
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