Question

[domskie]

I have a question,  does someone reply  when you send feedback like question on your members app coz before with my old phone there's a response everytime I ask but now there's nothing. 

[Unknoẅn_useř]

No more replies for my error reports and questions starting this year. Previous years they always reply after a few days.

[domskie]

Yes, I noticed that now.

[rentarooou]

i notice that too.. S members app is dead now 😹

[Timmyrose]

Hi there. We have moderators here that will reply to community post especially if it is going to be for technical help.

[ahd06]

keep posting those questions, there are moderators here on Samsung Members tagged as #expertraw to answer your queries. Be patient. Its not going to happen in an instant. Moderators are also analysts. Expect your questions to be answered.

[jamesrred]

Expert Raw is an app po, hindi siya moderator or a member.

[butete]

yes mod can see reports

[TeamGalaxyDD · Accepted solution]

Hey domskie,

Even though we don't reply to the suggestions you send, doesn't mean we're not reading them! We read through submitted suggestions and use them to guide how we design a Galaxy experience that works for our users.

Thank you for your feedback! Don't worry - we're listening!