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02-09-2021 08:21 PM in
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02-09-2021 09:36 PM in
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02-09-2021 09:58 PM in
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02-10-2021 06:51 AM in
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02-10-2021 04:23 AM in
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02-10-2021 09:43 AM in
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02-10-2021 12:25 PM in
BixbyHi, I suggest you please try performing the wipe cache partition by following the steps below and check if the issue got resolved. Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. An 'Installing system update' message may show briefly before the Android Recovery menu options appear. Press the Volume down key several times to highlight "Wipe cache partition". Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, the Reboot system now is highlighted. Press the Bixby / Power key to restart the device.
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02-11-2021 04:49 PM in
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02-11-2021 05:40 PM in
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02-17-2021 12:26 PM in
BixbyHi, Let's try to reset the device by following the steps: Before you reset your device please back up your data. Settings >> Search and select Factory data reset >> Tap on Factory data reset again >> tap on Reset.