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04-13-2022 05:34 AM in
BixbyHi there,
Just got my S22 Ultra a week and a bit ago and when using Yelp through Bixby it states "I wasn't able to get that information from Yelp" when asking questions such as where is the nearest coffee shop etc.
Does anyone else have this issue or know why it might be happening?
Many thanks!
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04-13-2022 01:31 PM in
BixbyHi, Bixby may occasionally display an error message or not respond to your voice commands.
Please try to clear the data for all of Bixby's system apps.
Open Settings, and then tap Apps. >> View system apps >> Tap Bixby Voice, and then tap Storage >> Tap Clear data, and then tap OK.
Repeat this process for Bixby Routines, Bixby dictation, and Bixby Vision. Once you have cleared the data, Bixby will be reset and will return to normal operation.
To continue using Bixby you need to set it up.
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04-14-2022 02:11 AM in
BixbyThank you for your reply!
Tried what you suggested but unfortunately, it's still not working.
Yelp seems to be the only capsule not working, everything else works fine!
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04-14-2022 10:44 AM in
BixbyHi, we request you to generate error report by following below steps Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.