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Original topic:

HAVING ISSUE WITH LCD SCREEN

(Topic created on: 07-15-2021 08:10 AM)
267 Views
EALBE
Beginner Level 5
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I have A50s Samsung. Sinasagap nya na buong screen ko ( Violet screen issue ) Wala bang mababago sa apperance ng Brightness/Screen mode ko kapag nagpaayos ako? Thanks! 😊

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9 Comments
Jay-Sparks
Active Level 7
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ano po nangyari? nabagsak po ba or nadaganan?
Harri_s95
Active Level 10
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Maybe in the sun exposure. try to report it in samsung service center or register here in samsung care. :) keep safe register here if you still have a extra budget or money Screenshot_20210716-222941_Samsung Internet.pngScreenshot_20210716-222927_Samsung Internet.pngScreenshot_20210716-222946_Samsung Internet.png
DenzB
Active Level 7
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How much battery replacement
Harri_s95
Active Level 10
Community Guidelines
Ahm i check it in the Samsung care but sadly there is no battery replacement just a lcd just check it in samsung service center wla po kasi akong alam minsa sa mga question obob ako sa mahihirap ahahaha sensya na po :)
SamsungRightCare
Community Manager
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Hello there! I am very sorry to hear about this issue. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) Nothing will change in your unit's brightness/screen mode if you'll bring that to our Authorized service centers. Give us a call, so we can help you to book a pick up service or an appointment. Hihi. Stay safe and have a nice day ahead!

Atecyfrago
Active Level 4
Community Guidelines
baka na eexposed ng too much sunlight
randall1996
Active Level 4
Community Guidelines
Good day. Same issue here. I have just installed the August 2021 sofware update. Galaxy A50.
DavidG101
Beginner Level 4
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Hello po. Same issue here. My phone unit is Samsung A7 2018 version. It started with a small violet dot then when I looked at it again after maybe just 2 to 3 minutes it spread already. Now the affected area is bigger but can still be used.

Do I need to pay for screen replacement? I think hindi na to cover ng warranty if ever. I had my phone since April 2019.
EALBE
Beginner Level 5
Community Guidelines
Hi. Sorry late reply 😁 Okey na po yung phone ko as a new po ulit, Pinagawa ko na po. Di ko po tanda kung magkano pero tanda ko po yung date kase dito lang din po sa samsung members ako nagbooking ng appointment, Just click " Get help " matutulungan nya po talaga issue ng phone natin 🙂 and book an appointment na malapit sa inyong lugar. Thanks! ❤
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