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06-01-2021 07:45 AM in
Community Guidelines- Mark as New
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06-01-2021 08:35 AM in
Community GuidelinesMy daily device is a Note 20 Ultra Snapdragon and haven't had overheating problems yet. Maybe flagship models aren't that prone to heating?
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06-01-2021 06:17 PM in
Community GuidelinesHey there! Amazing day! As suggested by your fellow member here. Phone heat up is quite normal especially when you're using applications which in turn uses wi-fi/data. Here are also some reasons and ways to avoid such.
Reasons your phone warms up
• During the initial setup after purchase or when restoring data
• Intensive Camera use
• Using apps that require more power or using apps for extended periods
• While multitasking (or, when running many apps in the background)
• Exposed to Extreme Heat
• Blocked Ventilation
• Poor Signal Strength
• Charging the battery with a damaged USB cable
• Device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.
Ways to Cool Your Phone and Keep It Efficient
• Keep the device updated with the latest software.
• Remove the phone’s case
• Move it from direct sunlight
• Reduce the display brightness
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when not in use.
• Delete unnecessary files or unused apps.
Once you’ve done this, try the following to avoid further overheats:
• Use Battery Saver mode.
• Clean up your phone to remove junk files.
• Reduce Wi-Fi, Bluetooth, and GPS use unless needed.
NOTE: If abnormal heating continues, then kindly visit the nearest Samsung authorized Service Center.
Hope this helps. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Stay safe. 😊
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06-02-2021 12:18 AM in
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06-03-2021 03:09 AM in
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06-03-2021 03:09 AM (Last edited 06-04-2021 06:56 AM ) in
Community Guidelines- Mark as New
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06-03-2021 07:53 PM in
Community Guidelines