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Original topic:

My personal data/information was taken and released, months of it..any advice?

(Topic created on: 03-16-2023 07:45 AM)
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TIDDAH
Active Level 3
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These individuals clearly with a little bit of tec knowledge have let all the cats out of the bag..now I'm relatively confident..but if I wasn't/ for example there is a timeline in this data we're I was suffering from mental health conditions, youth how can we make this foolproof? So these boring securely anorexics can't keep using all my files LOL x asking for a m8 x 

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SamsungClaudette
Community Manager
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Hello @tuckers1212

I am sorry that you are also having this issue with your watch order being delayed. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue escalated for you.

Subject Title: SamsungClaudette – Personal Phone data Taken <----Please post this in the Email with the below  information filled out Subject as well as your community handle.

Contact Number

   

Preferred Call Back Time

 

State

 

Contact Name

 

Issue description

 

 

Kind Regards,
SamsungClaudette

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Sorry to hear this happened to you. May I ask what kind of data was stolen (photos, documents etc)? Also I would suggest making sure you change all of your passwords to new ones just incase.
TIDDAH
Active Level 3
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Sorry for the late reply... Yeah audio. Video.. Some **bleep** some just life some funny.. Some sad.. It wasn't there story to record without a media release.. It's my digital property as it was obtained without convent. I want it back.. Thx
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Solution
SamsungClaudette
Community Manager
Options
Discussion

Hello @tuckers1212

I am sorry that you are also having this issue with your watch order being delayed. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue escalated for you.

Subject Title: SamsungClaudette – Personal Phone data Taken <----Please post this in the Email with the below  information filled out Subject as well as your community handle.

Contact Number

   

Preferred Call Back Time

 

State

 

Contact Name

 

Issue description

 

 

Kind Regards,
SamsungClaudette

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TIDDAH
Active Level 3
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Thankyou so much Samsung Claudette I will forward details.thanks..just feels illegal.
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