A15 Screen gone blank within a week of use

[EdEdward]

My Parent Samsung A15 5G gone blank after using for just less than a week. It still work with receiving call, sound and vibration. Screen just gone blank for no reason. Did anyone facing the same issues as well? 

Usually if i take the phone to service centre they will fix it or they will swap a new phone instead

[MOD_2]

Dear EdEdward,

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

[unnamed111111111]

Hello, I got a A15 last month, and today the screen was flickering green, then within a hour of that starting the phone screen completely blacked out, not being responsive but still vibrating and making sound

[MOD_2]

Dear unnamed111111111, 

We understand you're facing issues on flickering green.

We encourage you to walk in to your nearby service center, our technicians will be more than happy to serve you.

Before you walk in, we encourage you to book appointment first before you attend to our service center.

https://www.samsung.com/my/support/mobile-devices/book-an-appointment/

Warm Regards,

Samsung Community

[Bc2024]

I've only had my a15 almost a month and screen went black without provocation. Then when I reached out to Samsung they told me I still covered under 12 month replacement warranty only to bill me 90 bux for repair. Idk what to do and wasn't expecting the new phone to break only after a month.