A20

[joushua]

This is my issue 

Because if I want to turn off my phone my phone keep turning on and if I let him turn off it's self it's not turning off until I plugin on a usb c type but if I unplug it it's not turning off this is my problem and it keep pop up on there 

[butete]

is developer mode turned on, try to turn it off.

If you find my comment as a solution to your question. Please click the triple dot and choose "Accept Solution" as a sign. Thanks!

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

Kindly give us a call in our hotlines so that we can assist you remotely we are very willing to help!