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Original topic:

A23 LTE users, quick question on 25W chargers

(Topic created on: 12-02-2022 09:25 PM)
Robbb
Active Level 3
Options
Galaxy A
Napapansin ko pag 25W charger nag stop sya sa 70%. You need to unplug tapos plug ulit. Ako lang ba nakakaranas nito? Thanks sa sasagot

Im using my old samsung charger from A72

Edit: naka off po yung battery protect. If naka on, nag stop din sya sa 80%

E.g. ~70% stop. Need hugutin
70-80% mag stop ulit sa 80% due to battery protect
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6 Comments
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Thank you, Robbb, for sharing your concern about your Samsung Galaxy A23 having issues with battery charging that stops at 70%.

You may need to try a new 25W fast charger only for your Samsung Galaxy A23.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

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Robbb
Active Level 3
Galaxy A
Im using it on my note 10+ w/o issues tho~
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Whidhar
Beginner Level 2
Galaxy A
You activated the battery protection, turn off the battery protection so that it will charge up to 100%
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Robbb
Active Level 3
Galaxy A
Battery protect stops at 80% po. Ito talaga 70. Hindi sya uusad if hindi ni unplug then plug ulit
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Whidhar
Beginner Level 2
Galaxy A
Gamit ko kasi A73 5g. Pag 85% na, may nababasa akong pause, pero pag inoff ko yung battery protection ay umaabot sya ng 100%. 25watts na charger din ang gamit ko, from samsung store din mismo galing.
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Robbb
Active Level 3
Galaxy A
Yes sir. Pero ito kasi stuck sa 70% ang weird.
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