Original topic:

A30S Software Update

(Topic created on: 10-28-2020 03:36 AM)
234 Views
A75
Active Level 1
Options
Galaxy A
Hi everyone, my A30S phone told me that my update is not supported (currently I hava android 9), any suggestions?? 
7 Comments
ZakariaID
Active Level 5
Galaxy A
sorry !! what !!
how ??
u didn't do the update yet ?
is it an official model or modified ?
what's the model u have ?

go to Settings > about the phone and give me ur model number.
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A75
Active Level 1
Galaxy A
SN: RR8MA0DY0MT
Model No.: SM-A307GN/DS
thank you
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ZakariaID
Active Level 5
Galaxy A
hmmm...but why, there's Android 10 for A30s, go to settings > update and he will search for an Update 😉😉
tell me if you already did it or if it works.
A75
Active Level 1
Galaxy A
didnt work, he told me that my software update is not supported!!
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ZakariaID
Active Level 5
Galaxy A
i don't know why, but you can try to wipe cache partition or factory reset in extreme cases
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Minaamina
Active Level 9
Galaxy A
weird... did u buy the phone out of ur country?
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A75
Active Level 1
Galaxy A
"your current software version is not supported",
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