Original topic:

A5 Contacts not scrolling

(Topic created on: 12-05-2017 10:12 AM)
284 Views
Bossman
Beginner Level 2
Options
Galaxy A
If you have an A5 (possibly other devices) and when trying to scroll through the contact list you experience hesitation and/or the contact app freezes, ,the following steps should resolve this issue:

1. Go to settings
2. Go to apps
3. Go to contacts
4. Look for permissions
5. Make sure it is set to allow storage.
5 Comments
Echo1
Expert Level 4
Galaxy A
is this a new phone???
0 Likes
Moderator_
Moderator
Moderator
Options
Galaxy A
thanks for the tip @Bossman !
-Nick
0 Likes
Bossman
Beginner Level 2
Galaxy A
I have seen it on new phones right out of the box as well as recently updated phones.
0 Likes
joseph13
Beginner Level 3
Galaxy A
il me faut mon numéro de serie
0 Likes
Scottiebs3
Beginner Level 3
Galaxy A
Awesome, this worked a treat, thank you!!
0 Likes