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Original topic:

A50 & A51 Screen Burn

(Topic created on: 02-13-2022 05:16 AM)
pre_cious
Beginner Level 3
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‎02-13-2022 05:16 AM in 

Galaxy A
Any suggest to solve my concern? Because there is a shadow of Facebook and chat head on my screen display. 
3 Comments
R-jay09
Active Level 4
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‎02-13-2022 05:56 AM in 

Galaxy A
Restart your phone 😆
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Anonymous
Not applicable
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‎02-13-2022 06:05 AM (Last edited ‎02-13-2022 06:06 AM ) in 

Galaxy A
Screen burn, you may need a screen replacement
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TeamGalaxyDD
Moderator
Moderator
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‎02-14-2022 12:17 AM in 

Galaxy A

Hey OP,

You may be experiencing screen burn.

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

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