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Original topic:

A51 keep restarting. Anyone please tell me im not alone

(Topic created on: 10-02-2021 10:37 PM)
llolllloolo9ll8oll
Beginner Level 3
Options
Galaxy A
My phone keep on freeze and restarting. Sometime will keep in boot loop. 

Tried wipe cache, reset all setting, uninstall all the suspicious apps. PROBLEM STILL THERE.


10 Comments
CYA51s
Active Level 7
Options
Galaxy A
try to factory reset if still can't please remove auto reset in the setting sir
0 Likes
Sy3ney
Expert Level 2
Options
Galaxy A
Try go into Safe Mode to check whether 3rd party app cause such issue.
1. Switch off phone.
2. Press & hold Volume Down button for few seconds with
Power button to turn it on.
3. When reboot, you will see “Safe Mode” on bottom left side.
4. Now release volume button, swipe the screen and tap on Settings.
5. Scroll down till you saw Application Manager Check and tap on it.
6. At downloaded section, check those apps you think is suspicious or unknown that could cause issue. Uninstall the apps.

If issue still continue, then last resort is factory reset (backup first the data).
llolllloolo9ll8oll
Beginner Level 3
Options
Galaxy A
The issue will happened again in safe mode.
0 Likes
llolllloolo9ll8oll
Beginner Level 3
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Galaxy A
Jz wonder factory reset is it same as safe mode. Because the downloaded apps already been disabled.
0 Likes
Sy3ney
Expert Level 2
Options
Galaxy A
Different.
Need uninstall not disabled.
0 Likes
Chipmunkyyds
Beginner Level 3
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Galaxy A
Other countries like India and Indonesia already reported this issue. But samsung no response at all.
0 Likes
NJJSoon
Active Level 1
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Galaxy A
Currently no issue on my A51..but hopefully had not encounter this
0 Likes
NJJSoon
Active Level 1
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Galaxy A
I see that the phone is set to be auto restart at wee time 4-6am everyday.. you might need to check on the setting.. or you may need to check for viruses..
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Rajhboy2
Active Level 2
Options
Galaxy A
Saravanan
0 Likes