My Samsung Galaxy A51 keeps overheating and failing on simple tasks such as calling, texting, and opening wifi settings? After it does this the screen goes black and then in dim light the Samsung logo appears and it keeps heating up yesterday I reset my phone thinking it would help however today around 10 minutes ago it locked for 9 minutes on the Samsung logo, Please help as this phone is brand new! I'm aware that the a51 definitely isn't the best phone. It never will be but it's what I can afford.
Hi, we appreciate your efforts in trying all the necessary troubleshooting steps.
As you have tried everything to get it resolved, we have the only option left is to get the device examined by the service technician to know the root cause of the issue and get it fixed.
Please visit the given link to know the nearest Samsung authorized service center.
