Hi @ace1952, you can change these settings by going into the Phone app > Settings > Supplementary settings > Call forwarding > and disabling the conditions that are set up.
That's strange, are you able to send us an error report via the Samsung Members app so that our team can investigate this? Be sure to mention you've already tried the above troubleshooting steps to ensure they don't resend the steps. To do this:
Samsung Members > Get Help > Error Report > Settings/System > Describe issue and frequency > tick 'Send log data' >
Hello, I have S21 plus and I have the same problem. The call forwarding is activated automatically after I disable that option many times. It is crazy. Nobody can call me because the call is forwarding to another phone number. 🤬 What can I do?
