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Original topic:

A54 5G

(Topic created on: 06-06-2024 03:32 AM)
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Delie
Beginner Level 2
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Galaxy A
Is overheating normal to A54 5g? I mean the device won't tell you if it's overheating but everytime I use it, my phone easily heats up. Any idea?
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2 Comments
TeamGalaxyDD
Moderator
Moderator
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Galaxy A

Hey Delie,

Your phone can overheat for a number of reasons, such as: overuse, ambient temperature, multiple background apps, and more. 

Would you mind running the diagnostics tool in your Samsung Members app (tap the Support button) and tell us about the results? 

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Delie
Beginner Level 2
Galaxy A
Hi! Just finished diagnosing and no problem has found. Maybe could be ambient temperature or background apps but, I will try to avoid that for a week and if there's any changes.....well in good.
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