rie__
Active Level 1
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-21-2025 11:36 PM in
Galaxy A
I bought my phone last year 2024 up til now 2025. I still havent updated the software becuase it doesnt allow me to. It hust keeps on circling like loading. I am battery full. I still have alot of storage and definitely i tried fast wifi or data. I even used 2 diff. Wifis but still no option to download. It just keeps loading
It says update paused. I am frustrated.
2 REPLIES 2
Tiiine
Active Level 6
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 08:36 PM in
Galaxy A
Maybe you can go to a Samsung store and ask for help. I also bought mine in July 2024 but it's working fine with its updates. I hope someone can answer you here 🥺
Tiiine
Active Level 6
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 08:40 PM in
Galaxy A
I saw posts with the same problem as yours, though I didn't find solutions in them as well 😔
Is your phone still in One UI 6.1?
Is your phone still in One UI 6.1?