Original topic:

A71 problem

(Topic created on: 12-23-2022 12:00 PM)
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Test9
Active Level 1
Options
Galaxy A

A71 s not operational

Only is working  Android Recovery system menu BUT there is no FACTORY RESET

When A71 is plugged to PC reports device malfunction. ODIN can not see that A71 is in DOWNLOAD mode

 

 

Any suggestion for solving problem?

 

NO FACTORY RESET.jpg

Resolved!
11 Comments
RedDogRabbit
Expert Level 5
Galaxy A

Boot into Recovery & Wipe Cache & test. 

Still have the same issue > Backup your device with Smart Switch & Factory Reset.

Instructions for Both are below:

Power of your device & Wait a few seconds.

 
Press & HOLD the Power + Volume UP buttons, until you feel the device vibrate. Release BOTH buttons & wait a couple of seconds until you see the Recovery Menu.
 
Use the Volume button to Scroll down to Wipe Cache & Select with the Power button.
 
Wait a few seconds until the Recovery Menu Defaults to "Restart Now" & Select with the Power Button. 
 
Your device will Reboot.
 
 
 
Factory Reset is the same as above, but instead of Selecting Wipe Cache, you Select Wipe Data Factory Reset
 
⚠️⚠️⚠️
 
BEFORE you Factory Reset, BACKUP your device with Smart Switch. 
 
When your device Boots up, it will be to the Welcome screen, same as when you first received your device as new.
 
⚠️You'll need to know your passwords etc, So write them down if you need to⚠️
 
0 Likes
samsin
Beginner Level 2
Galaxy A
Thanks