a71 super fast charging issue

[giyaaa]

help, how can i fix my a71. a71 charger won't recognize the official charger, it is super fast charging

[TeamGalaxyBianx]

Hey, giyaaa! It could be that your charging port might need a bit of cleaning or there could be an issue with the charger or cable. Try using a different charger and cable to see if that helps. Also, make sure the charging port is free of dirt or lint!

[giyaaa]

i already did, i tried 3 different charger and cable.

[TeamGalaxyBianx]

Since the issue persists, we recommend that you visit a nearby service center to have your device diagnosed and repaired. ⚙

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app. 

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*! 

To book your pickup, you may call the following numbers:

#GALAXY (#425299) - Toll-free, all networks
(02) 8 422-2111 - Standard Landline

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.