Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
As for your concern, there's a separate model for that which is the Galaxy A72 5G. Though we request you to wait as to when will this model be available here in PH. Thank you and stay safe. 😊
Thank you samsung for welcoming me and to your responce..I ask that question because I already bought a samsung a72 last week and just lately I've known that it's not a 5g phone..but a 4g..so my consern if there's a way to make it 5g..thanks
Unfortunately, 4g devices can't be upgraded via software updates. This is because the chipset of a 4G phone is not designed to match the speed of a 5G network. Also, you may opt to always check and compare devices via this website to see the complete specs and their difference (https://www.gsmarena.com/compare.php3). Hope this helps. 😊
