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Original topic:

A73 5G WHITE SCREEN JUST 9MONTH OF USE

(Topic created on: 11-25-2023 12:53 AM)
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jaype
Beginner Level 2
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Galaxy A
Im using A73 5G and it just have white screen i just use it in office how can samsung company help this problem
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2 Comments
Galaxy A
1st step

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.

2nd Step

report via call / chat samsung support

3rd step
bring to nearest authorized samsung service center in order to get diagnostic report
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Galaxy A
If it's just 9 months, that should still be covered by warranty. Take it to the nearest service center for diagnosis and repair.