jaype
Beginner Level 2
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11-25-2023 12:53 AM in
Galaxy A
Im using A73 5G and it just have white screen i just use it in office how can samsung company help this problem
2 Comments
butete
Expert Level 5
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11-25-2023 05:02 AM in
Galaxy A
1st step
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd Step
report via call / chat samsung support
3rd step
bring to nearest authorized samsung service center in order to get diagnostic report
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd Step
report via call / chat samsung support
3rd step
bring to nearest authorized samsung service center in order to get diagnostic report
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11-27-2023 02:09 AM in
Galaxy A
If it's just 9 months, that should still be covered by warranty. Take it to the nearest service center for diagnosis and repair.
