About Sim/Network Data

[BanayadLungsJonas]

Ask lng.,

Nu po kya nging problem ng phone Q.,? (A525g)

This week lng. (Di na normal na nag Function ang Data pag sbay na nka salang ang Sim na Smart at Globe.

For nw., (smart) nlang mna gamit Q.

Pero need Q prin yung globe (dhil sa work)😢

[butete]

this happens randomly, pero on my experience dito sim is togo pag data

[BanayadLungsJonas]

k., 👍

[SamsungRightCare]

Hi, BanayadLungsJonas!

Thanks for asking this question here. You need to go to Settings > Connections > Sim Card Manager and change your Preferred SIM Card for Mobile Data to the SIM Card you use for your mobile data. You can also check this article for more information: https://www.samsung.com/ph/support/mobile-devices/how-to-use-or-manage-dual-sim-cards/

If this didn't work, you can also try to reset network settings. This will reset your WIFI, Bluetooth, and Mobile Date settings. You can reset your network settings by going to Settings > General  Management > Reset Network Settings.