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Original topic:

Android popup

(Topic created on: 08-28-2022 02:16 PM)
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Hamboy
Active Level 6
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‎08-28-2022 02:16 PM in 

Galaxy A
My samsung galaxy a53 5g says sometimes on the lock screen that  "this android isn't optimised for this version touches may be delayed on touch"

image


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3 Comments
bayvista
Beginner Level 2
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‎08-28-2022 02:27 PM in 

Galaxy A
I can't get my A51 to find Chromecast. Any ideas?
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SamsungLaura
Moderator
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‎08-29-2022 06:07 PM in 

Galaxy A

Hi @bayvista, are you connected to the same WiFi network as the Chromecast/TV. 

Have you tried resetting your Chromecast? Tap and hold the button for 5-10 seconds to factory reset your Chromecast. From here, use the Google Home app to set up your device as per usual. 

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SamsungLaura
Moderator
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‎08-29-2022 06:05 PM in 

Galaxy A

Hi @Hamboy, that's odd. Is your software up to the latest version? 

If so, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Attach this screenshot > Tick ‘Send system log data’ > ‘Send’ in top right.