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[Russel20]

Why I can't connect my Samsung A12 to our 5Ghz wifi? Any help or answers that you know. Thank you 

[IamRhai]

Is this your first time to connect?

[Russel20]

Yes. Our wifi installed yesterday so its first time.

[IamRhai]

Is it connecting to 2.4? Test if the issue is the possibly on the router broadcast.

[Russel20]

Yeah it's connected in 2.4. My cousins cellphone is Huawei and its connected to 5Ghz

[jamesrred]

Is it not appearing in the Wifi List? I am not sure, but if 2.4GHz is just the option you can see in the list, maybe your phone doesn't support the 5GHz band? But if I remember correctly, newer smartphones can connect to this band.

[Anonymous]

Not this entry level phone; I can't connect to 5Ghz wifi either, despite suggestions from other spec sites; just not GSMArena so far.

I found a Samsung Members post outside this region asking the same thing, and they also say 5Ghz wifi isn't supported: https://r2.community.samsung.com/t5/Galaxy-A/Connect-to-5ghz/td-p/7839385

[Russel20]

Yes that was I expecting in newer smartphones now. But as I read the articles about Samsung A12 it says, it doesn't support the 5Ghz. So disappointing

[JiegoDanielMallari]

Yeah i agree. I'm connected only on 2.4Ghz my phone was also lowmid-range of samsung.

[Russel20]

So disappointing. My cousins cellphone is Huawei and its connected to 5Ghz.