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Back cover peeling off due to adhesive weakening

(Topic created on: 11-06-2022 08:53 PM)
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JustAguynamedCappy
Active Level 8
Options
Galaxy A
I am currently using this A52 for 1year and 5mos. na and as i tried to change the case, yung back cover nya is sumabay yung sa may bandang baba buti nalang hindi ko nalakas ang pagkaka tanggal ng case kasi tuklap sana ang whole back cover humina na ang adhesive. 


Hays di na talaga ganun ka pulido mga midrange ni samsung ngayon kase dati mga midrange nila may mga aluminum frame or back pa yun eh at last ko nagamit was the j6 mas solid pa yun kaysa sa A52. 

Midrange phones ni samsung ngayon is poorly made na madali na natutuklap ang back cover. Nagdadalawang isip na ako if magpapatuloy pa ba ako gumamit ng samsung devices. Nakaka dissapoint. 

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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello Jay-Sparks,

It's unfortunate that your Samsung Galaxy A52 is having issues with the back cover peeling off due to its adhesive weakening and we regret the inconvenience it is causing you.

We appreciate your feedback, suggestions, and appreciate the time and effort you put in to share your valuable comments here. This helps us improve our products and services.

To further ease your worries, allow us to help you by bringing your Samsung Galaxy A52 to the nearest Samsung Authorized Service Center in your area for further assessment on what's behind the prying of case.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)

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28 Comments
Solution
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello Jay-Sparks,

It's unfortunate that your Samsung Galaxy A52 is having issues with the back cover peeling off due to its adhesive weakening and we regret the inconvenience it is causing you.

We appreciate your feedback, suggestions, and appreciate the time and effort you put in to share your valuable comments here. This helps us improve our products and services.

To further ease your worries, allow us to help you by bringing your Samsung Galaxy A52 to the nearest Samsung Authorized Service Center in your area for further assessment on what's behind the prying of case.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
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YuriSykes
Active Level 1
Galaxy A
yung akin din tuklap na yung glue na ginamit parang elmers glue na lusaw
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Galaxy A
kaya nga eh nagdadalawang isip na ako if sa susunod na upgrade ko is kung samsung pa din ba kase hindi na good quality ang hardware ng mga midrange nila pwera nalang sa flagships. may kakilala ako na entry level ang samsung unit nya at mas malala yun kase napakaraming issue.
0 Likes
Galaxy A
yung dati na mga samsung devices ko ay tumatagal ng mga ilang taon pero etong A52 ko is 1 year pa lang nagsisimula na magpakita ng issues.
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Abiee1208
Beginner Level 2
Galaxy A
Ganyan din po ang Samsung A52 ko yung likod nya parang wala ng dikit, ayoko na ng Samsung everytime na bibili ako lagi may problema, hindi sya pwede pang matagalan pala, agad masisira sya.. ang mahal pa naman ng bili ko
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YuriSykes
Active Level 1
Galaxy A
same din 1 year palang parang bibigay na ang daming issue akong nakikita
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Galaxy A
nakaka dissapoint nga eh.
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YuriSykes
Active Level 1
Galaxy A
umorder na nga lang ako ng b7000 na glue hopefully ma ayos na to
YuriSykes
Active Level 1
Galaxy A
ang **bleep** i swap eh
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