Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
May we know further details on this? What's your Galaxy phone mode? Is your phone new and recently bought? If so, you may want to give time for your battery to settle down and be familiar with your daily usage routine. Also, you may reduce device heating by minimizing the refresh rate via the settings. Make sure to always update your device's software version then regularly do a CLEAR CACHE PARTITION of your device via the RECOVERY/SAFE MODE to refresh the system and avoid unwanted performance bugs. Still, don't hesitate to reach our friendly tech team via the toll-free hotlines above for further assistance. Stay safe and enjoy the weekend.
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