Battery drain

[franks1]

Is it just me or my Galaxy A31 just suddenly drains battery fast?

[El-el19]

Para ma maintain po ang quality sa battery po dapat pag abot ng 20% or 15% i charge na po natin wag po natin i drain. Dahil mag rereason po itong madaling ma lowbat or ikakasira ng battery ☺

[franks1]

Actually I do this po for years na. Hehe pero thank you pa din po sa reply!

[El-el19]

Welcome 💙

[Jay-Sparks]

need mo icalibrate ang battery which is from 100% to really 0% then charge it to 100% while the device is off then turn on the device then plug the charger again to make sure your phone will tell its 100% charged. You can also to wipe cache partition to clear some corrupted files during update to one ui 3.

[franks1]

Sige2x po I'll try this. Na-wipe ko na po yung cache partition after updating the os last month.

[TeamGalaxyRene]

Hey there! Amazing day! How was your latest Galaxy experience? You may opt to follow as what your fellow member suggests with regards to your device's battery. Should the problem still persist, you may reach our technical team by calling our TOLL-FREE HOTLINES:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
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Standard Landline : (02)8-422-2111
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LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope these helps. Stay safe. Have an awesome weekend.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

[JiegoDanielMallari]

You can go to nearest service center to know what gonna do to it