Battery optimization and sometimes animations are not smooth

[_Ace_]

Soo I updated my phone to one ui 5 the issue is the bettery drain fast. One more this is that sometimes the animations are laggy.

I hope this fix soon 

[TeamGalaxyRene]

Hello _Ace_,

Thanks for letting us know about your Samsung Galaxy phone having issues with battery draining fast after the recent updates and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

[butete]

have you wiped cache partition?

[_Ace_]

I just wiped the cache partition. Im gana test my device now if that fixes it..

[butete]

give us feedback soonest

[_Ace_]

It kinda fixed it thanks for the advice

[butete · Accepted solution]

great , strongly suggest run galaxy app booster

[_Ace_]

Thanks but it's not available on my country....

[butete · Accepted solution]

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