Battery

[Sooneth]

Hi guys, I just want to ask how to know my battery health?

[IamRhai]

For which smartphone?

[IamRhai]

Normally, you can check through the device care option.

[Sooneth]

What I'm looking for is similar to the iPhone saying that the battery needs to be replaced because the battery is low quickly or maybe Samsung doesn't have that feature? Btw my phone is Samsung A50

[EllisKai]

In Samsung members app, there's diagnostic options. See the attached photos.

Go to support, then to phone diagnostics, then look for battery.

[Sooneth]

Oh, ok thank you

[Obviou_sly]

That's easy! Run self-diagnostics here.

[TeamGalaxyRene]

Hello Sooneth,

Thanks for reaching out to us in order to find out about how to know your Samsung Galaxy A50 battery health. And EllisKai is right, you can run the Self-Diagnostic tools of Samsung Members app so you can know your device's battery status. I hope your are satisfied with the reply given by our dear Samsung member and your device's issue has been resolved.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.