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Original topic:

Bent Samsung Galaxy A71

(Topic created on: 05-05-2021 03:32 PM)
Honeyberry
Active Level 3
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Galaxy A
My concern is about the title itself. I accidentally dropped my phone and bent it. But the functions are still ok and the screen's fine (except for the curvy spot) Who else has bent phones 😅 what did you do? Thanks!
4 Comments
PasteR
Active Level 5
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Galaxy A
Hi Honeyberry! Most of us can relate to this. Good for you the screen did not crack and it still functions well. For the curvy spot, you may visit Samsung service center to ask how much will it cost you. They normally offer what's best for your phone unlike if you have it repaired outside samsung. Or you may want to check Samsung promotion right care and call #GALAXY or #425299 so that they can assist you directly. 😉

Screenshot_20210506-070656_Samsung Members_26954.png

TeamGalaxyMark
Moderator
Moderator
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Galaxy A

Hey, Honeyberry. Ooohhh. Not quite the good news to hear. :( As suggested also by your fellow community member, feel free to reach us out via our TOLL-FREE MOBILE HOTLINE: #GALAXY (#425299), via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

or via our LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

 

We suggest to immediately seek technical assistance from Samsung, and not to further try and tinker your device as this may inflict internal damage to your device. Hope you'll have your Galaxy fixed soon. Hit us back here for updates. Thank you and stay safe!

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Members_uGaKIdG
Beginner Level 2
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Galaxy A

We have the same situation is there someone that can give us advice please?

 

TeamGalaxyMark
Moderator
Moderator
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Galaxy A

Hey there. Feel free to reach us out via our TOLL-FREE MOBILE HOTLINE: #GALAXY (#425299), via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

or via our LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

 

We suggest you immediately seek technical assistance from Samsung, and not further try and tinker with your device as this may inflict internal damage to your device. Hope you'll have your Galaxy fixed soon. Hit us back here for updates. Thank you and stay safe!

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