Original topic:

Call

(Topic created on: 04-19-2021 07:45 AM)
171 Views
Syafiq2303
Active Level 3
Options
Galaxy A
After updating my phone to Android 11 and One ui 3.1. I am encountering a problem with my calling apps, I can't hear the person's voice and similarly they can't hear mine during the call. I thought this has something to do with cellular or line or networking problem. But it turns out, the network is working just fine. I can only hear their voice and similarly they can only hear my voice after 15 seconds into the call. Why is this happening? 

Phone model : Galaxy A80
10 Comments
Galaxy A
You should try resetting your phone
Syafiq2303
Active Level 3
Galaxy A
How should I do that? Factory reset isn't it?
0 Likes
Galaxy A
Sorry, i gave u wrong solution, correct is wait for may update to fix it
Sy3ney
Expert Level 2
Galaxy A
Your network have Volte enabled?
Syafiq2303
Active Level 3
Galaxy A
Yes it has.
0 Likes
Sy3ney
Expert Level 2
Galaxy A
You got to select none volte.
Syafiq2303
Active Level 3
Galaxy A
I'm sorry but how do i set that thing? 😅
0 Likes
Sy3ney
Expert Level 2
Galaxy A
Settings > Connections > Mobile Networks > Network Mode
0 Likes
sarah83
Beginner Level 2
Galaxy A
Is yours okay now? Mine have the same problem and till now it doesn't get solved?